Posted Sep 15, 2023

Client Service Strategy Director


Objective of the role:

As the strategy lead for our custom analytics, you will have a leading role in our custom analytics unit and work alongside our analysts’ team and account managers to solve our client’s business critical challenges.

The focus of this role is to work with clients in the pharmaceutical & Government industry, where you will build c-level relationships and identify opportunities to leverage our data and technology, to understand optimise trials; predict demand; improve disease outcomes; and ultimately save lives.

Key Responsibilities:

  • Lead and grow the custom analytics team

  • Work with the SLT on scoping and driving major strategic client and partnership opportunities and support on strategic initiatives with the wider team

  • Build strategic relationships and become a trusted advisor to key pharma & Government clients

  • Identify and scope major opportunities and drive the work/proposals needed to win them

  • Lead client presentations and strategic projects end-to-end

  • Take part in core deliverables and help drive deeper client engagement

  • Build a deep understanding of the client’s organisational footprint, structure, priorities and plans

  • Be a respected partner to clients and become the “go-to” person to help them solve their business challenges.

Skills, Qualifications and Profile:

  • Experience at a top tier consultancy or working in a similar capacity supporting pharma/government clients

  • Life science experience or having sold into pharma clients

  • Self-confident and articulate individual with the gravitas to hold their own with senior client stakeholders, win their trust and confidence and gain proprietary insights into their budgets, plans and strategies.

  • Track record of over-achievement.

  • Degree qualification in a Life Sciences discipline advantageous

  • Intellectually curious - always willing to learn and develop new knowledge and skills.

  • High energy “go-getter” who can make an impact in short order.

To apply for this position, please email your CV to